How Do We Research Our Review Entries?
The following is our review of Rushtranslate website among top translation services. We started the review process by researching the company online. This included reading Rush Translate reviews posted by other customers. While these were somewhat mixed, we were concerned to see such a high frequency of negative reviews. In addition to conducting research, we also explored the website, and placed an order for translation services.
Learning About Services Offered
According to the website only translation services are available. However, the site does claim to be able to translate in and out of over 52 languages. In our case, we selected a Arabic to English translation service. It does not appear that Rush Translate offers any services in addition to this. We were unable to find information on localization services, transcribing, interpretation, subtitling, or other services.
Discovering Prices and Available Options
This translation firm charges a flat rate of 24.99 per page for translation services. They claim 1 to 3 day delivery window for relatively short documents. To put things into perspective, they measure one page as 250 words. This breaks down to just under ten cents per word. That makes the pricing fairly reasonable. We opted to have some birth certificates, travel documents, and travel visas translated for travelers moving to the United States. We did not see any add on features.
Testing RushTranslate's Quality
We received our travel documentation three days after the deadline. Had we needed them for an emergency trip or for legal purposes, we could have been in real trouble. After we did receive the documents, we showed them to a colleague who is fluent in Arabic. He pointed out multiple inaccuracies. Some of which could have been significant enough to, for example, cause a traveler to be denied entry to a flight or result in enhanced questioning by airport or customs agents.
Unfortunately, we were not able to get much in the way of an explanation or apology for the errors or the late delivery. We certainly were not offered a refund or other type of reimbursement.
Good Versus Bad Impressions
Before we wrap up, we’d like to condense our findings into a handy list of pros & cons. If you don’t have time to read this RushTranslate review in its entirety, please consider reviewing these brief bullet points.
Pros:
- Pricing Was Given Upfront Without The Need to Request a Quote
- Placing an Order Was Quite Easy
- Making Payment Went Smoothly
Cons:
- Translation Was Very Inaccurate
- Translation Was Significantly Late
- The Documents Were Sent Without Notarization
Final Notes
To put it mildly, Rush Translation Services simply don’t hit the mark. A translated document must meet high standards of accuracy. In addition to this, documents must be delivered in a timely manner. Unfortunately, the company failed on both of these points. In addition to this, we found the claims that they made regarding certification for immigration translation service to be misleading. In our case the elements required for certification were not included in the translation, nor were the proper notarizations, etc. Regretfully, this means that TranslationReport cannot recommend RushTranslate as the best translation site to our readers.
